Question 1

Are the canvases framed or mounted?

Accepted Answer

They are mounted, unless specified otherwise.

Question 2

Do I see the exact color shades of the Canvas on the website?

Accepted Answer

To make your experience as authentic as possible, our product pictures are as realistic as digitally possible. However, a slight change of shade is possible due to the difference in digital medium and tangible material medium. The color will ofcourse also depend on the lighting in which the product is placed. For our product pictures we have used daylight which helps us portray realistic color shades to you.

Question 3

How many days will it take to deliver my canvas?

Accepted Answer

It will depend on your location and the type of customisation, if any. After its ready, your delivery could take anywhere between 3 to 10 days.

Question 4

My artwork is damaged during delivery. Can I return it?

Accepted Answer

Returns are not available for Canvases and Sculptures, as the product will be made as per order for you. If the artwork is damaged, you need to inform us within 48 hours of delivery. We will thereafter replace it for a new piece of the same product.

Question 5

When will I get my replaced product after I've returned a damaged one?

Accepted Answer

Damaged products that are returned will be replaced in 7 to 15 business days.